Results-Based Accountability (RBA) is a way of thinking, organizing, and taking action in a disciplined manner. It is used to plan, evaluate, and improve projects, programs, and community-wide efforts, and helps people describe the contribution their work makes to the health and wellbeing of their community.

RBA has been recognized as an evidence-based practice for evaluation and planning by the Center for Disease Control (CDC), the National Institute of Health (IHI), and the NC Department of Health & Human Services Agency (NCDHHS). Learn more about RBA here.

In WNC, RBA is being used by hospitals, health departments, and their local and regional partners in community health to improve population health and wellbeing, as well as program performance. Agencies, organizations, and individuals across WNC are using RBA to operationalize a collective impact approach to make data-driven decisions, engage in ongoing improvement efforts, and talk about how their work contributes to the health and wellbeing of the communities they serve.

WHAT IS “GETTING TO RESULTS?”

“Getting to Results” is WNC Health Network’s popular, basic RBA training. Since 2014, we have trained more than 825 individuals from more than 125 organizations including hospitals, health departments, non-profit organizations, local coalitions, funders, and others.

This 4 hour workshop allows participants to:

  • Identify 3 types of performance measures
  • Practice identifying performance measures for their own program, initiative, or agency
  • Identify “headline measures” and discuss their value
  • Plan how to use performance measures to improve program, initiative, or agency performance
  • Communicate how performance measures contribute to population well-being (i.e. how their work contributes to overall community health improvement)

WHO SHOULD ATTEND “GETTING TO RESULTS”?

  • Non-profit organizations, coalitions, government agencies, public health students, and others who have an interest in identifying performance measures for programs, initiatives, and/or agencies.
  • Funders who are interested in building the capacity of their grantees, staff and board to use data to inform decisions, demonstrate the impact of what they do, improve the way they monitor and evaluate programs, and build programs that incorporate continuous improvement
  • Community Health Improvement Plan (CHIP) leads and/ or public health agency representatives seeking to fulfill Benchmark 3 – Data Use Capacity towards health department accreditation in addition to improving their approach to monitoring and improving program performance.
  • Hospital representatives who write CHNA summary and/ or subsequent Hospital Implementation Strategy, coordinate employee wellness programming, and work with community wellness coalitions and grantees.

HOW WILL I BE BETTER OFF FOR PARTICIPATING IN “GETTING TO RESULTS?”

The vast majority (91.43%) of people who have attended our trainings say RBA is an improvement over their usual way of monitoring and improving performance. Training participants say:

  • “This process provides such as strong foundation to improve local results while aligning collectively across the region.”
  • “[RBA is] a relevant way of defining metrics that clearly tells our story.”
  • “I feel prepared to design an impactful program initiative.”
  • “The 3 questions help us avoid getting data just to be getting data — and help us get data that answers questions about whether we are doing enough of the “right” thing.”
  • “This RBA process just makes sense!”

HOW DO I STAY UP-TO-DATE ON UPCOMING “GETTING TO RESULTS” WORKSHOPS?

As part of our commitment to continuing to make this workshop available and accessible to organizations and agencies across western North Carolina, “Getting to Results” is now offered with a sliding scale registration fee ($75-$300). Please sign up here to be notified of upcoming workshop dates.

**Please note: In accordance with current COVID-19 guidance, “Getting to Results” is currently being offered only in a virtual format.**

If you have questions about “Getting to Results,” please contact Meron at Meron.Abebe@wnchn.org.

For questions about hosting a custom RBA training for your community or agency, please contact Emily at Emily.Kujawa@wnchn.org.